At 299btd, we believe entertainment is only enjoyable when it stays in control. Our Responsible Gaming program helps you build healthy gaming habits, set personal limits, and access support whenever you need it.
Responsible gaming at 299btd is more than a policy — it's part of our culture. We are always working to protect the mental and financial well-being of every member.
You decide how much you play and how much you bet. Set daily, weekly, or monthly limits and the 299btd system will automatically enforce them.
Whenever you feel like stepping back for a while, activate Cooling-Off Mode. You can take a break from 24 hours up to 30 days — entirely on your own terms.
You can exclude yourself from the platform for an extended period if needed. Self-exclusion can be activated for anywhere from 6 months to 5 years.
You can view a full breakdown of your gaming history, wins, losses, and total spending at any time. Transparency is one of our core principles.
299btd will automatically send you periodic reminders showing how long you've been playing. These small notifications help you stay grounded and aware.
If you ever feel like you need support, our team can connect you with a trained counselor — completely free and confidential.
Gaming and betting have long been a popular form of entertainment. But like any pastime, they are only enjoyable when kept under control. 299btd Responsible Gaming This program was created specifically to make that control easier. We want every member to enjoy gaming within their own means and time, free from pressure or anxiety.
Online gaming is growing rapidly in Bangladesh, attracting everyone from young adults to working professionals who come to 299btd for entertainment. However, for a small number of people, gaming can become difficult to control. That's why we provide the right tools, information, and support upfront — so you can stay informed before any issues arise.
The first step to responsible gaming is knowing yourself. If you can consistently follow the habits below, your gaming is in a healthy place.
Certain signs indicate that gaming has moved beyond entertainment and is starting to cause problems. 299btd Responsible Gaming Follow the guidelines and assess yourself honestly.
If you notice any of these signs, stop immediately and reach out to our support team. There is no shame in it — seeking help takes courage.
299btd Available to individuals aged 18 and above only. Age is verified at registration, and a national ID may be requested if needed. If a parent or guardian suspects their child is using the platform, please notify us immediately and we will take action.
Ask yourself the questions below. If you answer "Yes" to more than 2, please seek support.
Reach out to us anytime. Our team provides 24/7 support in Bengali.
Log in to your 299btd account and set your own protection limits in just a few minutes. These tools are completely free to use and can be adjusted at any time.
After logging in, click your profile icon in the top right corner and look for the "Responsible Gaming" option.
Deposit limit, session time, loss limit, or bet limit — choose one or more that suit your needs.
Set daily, weekly, or monthly limits. Define your limits by a specific amount in BDT or by time.
Verify your identity with an OTP and save your settings. Limits will take effect immediately.
Once a month, review your gaming history and spending report, and adjust your limits if needed.
Set a cap on how much you can deposit within a given period. Once the limit is reached, no further deposits will be possible. Increasing the limit requires a 24-hour waiting period, but reductions take effect right away.
Set a time limit for uninterrupted play. When the time is up, you will be logged out automatically and receive a warning notification.
Ideal for short-term breaks. Choose a period from 1 to 42 days. No bets or deposits can be made during this time. The break cannot be cancelled until the period has ended.
For long-term concerns, you can close your account for 6 months, 1 year, 3 years, or 5 years. During this period, you will not receive any promotional communications.
If gaming is causing you problems, you don't have to face it alone. 299btd and a range of professional organizations are always here to help.
Talk to our trained support team in Bengali, 24 hours a day. Fully confidential.
Email us at [email protected]. You'll receive a detailed response within 3 business days.
Read other members' experiences and learn how to make more informed decisions for yourself.
If needed, we will connect you with a licensed counselor at no cost.
All the answers to our members' most frequently asked questions, in one place.
We are committed to keeping your gaming experience at 299btd safe and enjoyable. Register now and start playing in a secure environment.